How to Launch a Process

There are two different ways to launch a CityGrows process: internally via your dashboard, or externally via your organization's public portal.

Launching a process internally

Processes are usually launched internally when they don't involve an "applicant" or someone outside your organization. This might be the case if you're managing a purely internal process.

To launch a process internally, visit a process template and click the launch button in the upper right-hand corner. If you don't see the launch button, you probably need to publish your process first!

Only users who have access to a template can launch them internally.

Launching a processes externally

If your process involves an applicant or someone external to your organization, they can launch processes themselves by visiting your public portal. A link to the public launch page for a process can be found on its template page. (If you don't see this, make sure the Publicly launchable toggle is switched on.

Any process that is set to Publicly launchable will automatically appear in and be launchable from your public portal.


Have questions about this article or comments on how it can be improved? Send us a message using the chat icon in the bottom right of the screen.